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Have you purchased The Frame TV from an official reseller?

You can request a matching frame for your The Frame TV here to complete your Samsung The Frame experience.

Apply for a framework

Claim procedure

STEP 1

After you have purchased your new The Frame TV from one of our resellers and received your invoice, click on the "Request a Frame" button, where you can start the request process after filling in the required information and uploading your invoice. You can also select the TV frame that suits you during the application process.

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STEP 2

Once you have submitted the necessary information, there is nothing else you need to do, our colleagues will check the information submitted and deliver the frame of your choice as soon as possible.

What type of The Frame TV can I claim the frame when I buy?

If you have purchased a The Frame TV that is part of the promotion, you are eligible to claim a matching frame. Please read the promotion rules for details.

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